2X Increase in Student Retention Rates with AI Automation
A recognized Australian higher education institute, renowned for its multicultural environment and world-class team – faced critical challenges in understanding student needs, predicting enrollment patterns, and reducing dropout rates. The institution was therefore looking for a scalable data-driven solution to enhance student retention and improve overall performance.
- Company name: Queensford
- Industry: Higher Education
- Solution: CRM for Education
- Location: Australia
Technologies Used
Impact Delivered by Soluzione AI Automation Services
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Challenges Addressed by Soluzione
Despite providing a multicultural environment and top-notch facilities the institute was facing the following issues that brought them to Soluzione IT services to design an AI-powered solution for student retention strategies:
- Difficulty in understanding student sentiments.
- Inability to predict program enrollment probabilities.
- Lack of tools to Identify dropout risks early.
Soluzione’s AI Automation Solutions
To resolve and provide the desired results, team Soluzione implemented a comprehensive AI-driven solution such as the following, that assisted the team in addressing challenges and giving the desirable result:
We developed machine learning models to analyze vast datasets, including academic performance, attendance, and engagement metrics. This enabled the institution to identify trends and take proactive measures to enhance outcomes.
The text analytics API powered a student sentiment index, which analyzed feedback from surveys, social media, and course reviews. This real-time tool helped the institution prioritize improvements and elevate the student experience.
By using Azure AI’s custom vision, we predicted students’ program preferences based on their academic strengths and career aspirations. This allowed for more targeted marketing and recruitment efforts.
Through Azure Machine Learning, we developed a student drop-out indicator to identify at-risk students early, enabling tailored support and minimizing attrition rates.
Hear Directly from Our Client
We had used various RTO student management systems in the past but often found them rigid and incapable of meeting our needs. Soluzione’s AI automation expertise, combined with their customized SolzRBM Framework on MS Dynamics 365 CRM, was a game changer for us. They spent a week analyzing our processes and developed an intelligent system tailored to our challenges. The integration of AI-powered automation has not only streamlined our operations but has also led to a 2X increase in student retention rates. This innovative approach has truly transformed our ability to manage and support students effectively.
Queensford
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